Big E Central

EKU's new home for Student Accounting, Office of the Registrar, and Financial Aid, Big E Central, officially launched on Tuesday. The office, located in the Whitlock building, hopes to serve as a consolidated, easy-to-access resource for students.

In a post made to Instagram on Tuesday, Eastern Kentucky University announced the official launch of Big E Central, the new home of the Office of the Registrar, Financial Aid, and Student Accounting.

“Hey Colonels! Welcome to Big E Central – your one-stop shop for financial aid, student accounting and registrar assistance. Get everything in order for the upcoming school year: Check out the new Big E Central at Whitlock 210,” the post stated.

The program was soft-launched in May alongside the first orientation for the 2022 freshman class, said Tanlee Wasson, vice president for Student Success, Engagement, and Opportunity, at the June 2022 Board of Regents meeting. Big E Central staff members have continued to meet with incoming students throughout the summer, said Wasson, and will continue to do so as they work to solve any issues both incoming and returning students may face. An information campaign is also slated to occur throughout the month of August.

“We will be doing a campaign to all of our continuing students and our staff starting in August so that everyone knows about Big E Central and what services are there.” said Wasson, “Students will be ready for our faculty and staff to refer them there and we’ll be ready to serve our students in a more efficient manner.”

The office officially opens to new students just as the fall 2022 semester is scheduled to begin on August 15. The overall goal of the restructuring is to consolidate and combine resources into an easily accessible and consolidated location. Students are now able to visit and solve issues concerning financial aid, student records, and other related topics in a single location.

In July 2021, Bethany Miller, associate vice president of EKU’s Office of Institutional Effectiveness, proposed the idea as part of the EKU Innovation Fund awards. The program is designed to provide funding to staff aiming to better the university and community via research, university programs, and other innovations.

Students are invited to visit the new office in-person at Whitlock 210, Monday thru Friday between the hours of 8 a.m. and 4:30 p.m. On August 10-12 and August 15-19, office hours are scheduled to be extended from 8 a.m. to 6 p.m. Students are also encouraged to call the office at (859) 622-2361, or send an email to bigecentral@eku.edu.

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